E-Commerce Manager - Luxury Resort & Villa

Join Grand Kesambi Resort and Villa, a premier luxury destination in Bali, as our E-Commerce Manager. In this dynamic role, you will spearhead our digital sales strategy, optimize online travel agency (OTA) partnerships, and drive revenue growth through innovative digital marketing campaigns. As part of our dedicated team in Badung, you will play a pivotal role in enhancing our online presence and customer engagement, ensuring our resort remains a top choice for discerning travelers.

Grand Kesambi Resort and Villa is renowned for its exceptional service and breathtaking views. Located in the heart of Bali, our resort offers a unique blend of luxury and tranquility. We are seeking a passionate E-Commerce Manager to help us expand our digital footprint and achieve our sales targets. If you are ready to take your career to new heights in the luxury hospitality industry, we invite you to apply.

📋 Tanggung Jawab Pekerjaan

• Develop and implement a comprehensive digital sales strategy to maximize online bookings and revenue.
• Optimize and manage partnerships with online travel agencies (OTAs) to ensure competitive pricing and maximum exposure.
• Oversee the development and maintenance of our e-commerce platform, ensuring a seamless user experience.
• Analyze market trends and customer behavior to identify opportunities for growth and improvement.
• Collaborate with marketing, sales, and operations teams to align digital strategies with overall business objectives.
• Monitor and report on key performance indicators (KPIs) to measure the success of digital initiatives.
• Stay updated with the latest trends and technologies in the e-commerce and digital marketing industries.
• Lead and mentor a team of digital marketing specialists to ensure high performance and customer satisfaction.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in e-commerce management, digital marketing, or a similar role in the hospitality industry.
• Proven track record of successfully managing digital sales strategies and OTA partnerships.
• Strong understanding of e-commerce platforms such as Booking.com, Agoda, and Expedia.
• Excellent analytical and problem-solving skills with the ability to interpret data and make strategic decisions.
• Proficiency in using digital marketing tools such as Google Analytics, SEMrush, and Hootsuite.
• Strong communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
• Certification in digital marketing or a related field is a plus.

🛠️ Keahlian

Lowongan Terkait