Client Relationship Manager (CRM) - The Specialist Program (Kendari)

Join CIMB Niaga, one of Indonesia's leading financial institutions, as a Client Relationship Manager (CRM) in our prestigious The Specialist Program in Kendari, Sulawesi Tenggara. This is an exceptional opportunity for a dynamic professional to drive growth and build lasting relationships with our valued clients. In this role, you'll be working closely with clients to understand their needs and deliver tailored solutions, all while leveraging our advanced CRM tools like Salesforce and SAP.

As a CRM at CIMB Niaga, you'll be at the heart of our client interactions, ensuring their needs are met with excellence. You'll manage client portfolios, monitor performance, and provide strategic advice to help them achieve their financial goals. This role is perfect for someone with a strong background in banking or financial services, and a passion for building strong client relationships.

📋 Tanggung Jawab Pekerjaan

• Manage and grow client portfolios by identifying opportunities and providing tailored solutions.
• Build and maintain strong relationships with clients through regular interactions and personalized service.
• Monitor client performance and provide strategic advice to help them achieve their financial goals.
• Collaborate with cross-functional teams to ensure seamless delivery of services and solutions.
• Leverage CRM tools like Salesforce and SAP to track client interactions and manage data.
• Stay updated with industry trends and regulatory changes to provide informed advice to clients.
• Conduct regular reviews and meetings with clients to understand their needs and address any concerns.
• Drive sales and cross-selling opportunities to increase client value and loyalty.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or related field.
• Minimum 3-5 years of experience in banking or financial services, with a strong track record in client relationship management.
• Certification in CRM tools like Salesforce or SAP is a plus.
• Proven ability to build and maintain strong client relationships.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Familiarity with Indonesian banking regulations and practices.
• Ability to work independently and as part of a team in a fast-paced environment.

🛠️ Keahlian

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